Terms & Conditions

Last updated: January 2026

These Terms & Conditions govern the use of the ScandiXplore website and the services provided through it. By accessing this website or booking an experience, you agree to the terms outlined below.


1. About ScandiXplore

ScandiXplore provides guided travel experiences, walking tours, photography-related activities, and private experiences in selected destinations, including Finland and Portugal.

Services may be offered directly or through third-party booking platforms.


2. Bookings

Bookings may be made through:

  • The ScandiXplore website
  • Third-party booking platforms (such as Bokun or online travel marketplaces)

All bookings are subject to availability.

Specific details, pricing, cancellation policies, and payment terms are provided at the time of booking and may vary depending on the platform used.


3. Payments

Payments are processed through secure third-party payment providers.

ScandiXplore does not store full payment or card details.

Prices are shown in the applicable currency and may include or exclude taxes depending on the booking platform.


4. Cancellations and Refunds

Cancellation and refund policies are defined at the time of booking and may vary depending on the experience and booking channel.

Guests are responsible for reviewing the applicable cancellation terms before completing a booking.

In cases of severe weather, safety concerns, or unforeseen circumstances, ScandiXplore reserves the right to modify, reschedule, or cancel an experience.


5. Changes to Itineraries

Experiences may be adjusted due to:

  • Weather conditions
  • Safety considerations
  • Road or access restrictions
  • Natural or environmental factors

Such changes are made to ensure guest safety and the quality of the experience.


6. Participant Responsibilities

By joining an experience, participants agree to:

  • Follow safety instructions provided by the guide
  • Behave respectfully toward local communities and the environment
  • Be physically capable of participating in the selected experience

ScandiXplore reserves the right to refuse participation to anyone whose behaviour poses a risk to themselves or others.


7. Health and Safety

Some experiences involve outdoor activity, walking, or travel in varying weather conditions.

Participation is at the guest’s own risk.

Guests are responsible for wearing appropriate clothing and footwear and for informing the guide of any relevant medical conditions.


8. Photography and Media

During experiences, photographs or videos may be taken for documentation or promotional purposes.

If guests prefer not to appear in promotional material, they may inform the guide at any time.

Personal photo galleries for tours delivered after tours are provided through third-party platforms and remain private and password-protected.


9. Liability

ScandiXplore is not responsible for:

  • Loss or damage to personal belongings
  • Injuries resulting from failure to follow instructions
  • Circumstances beyond reasonable control

Liability is limited to the extent permitted by applicable law.


10. Third-Party Services

Some services may involve third-party providers, including booking platforms, payment processors, or transportation partners.

ScandiXplore is not responsible for the actions or policies of third-party providers.


11. Intellectual Property

All content on this website, including text, images, and branding, is the property of ScandiXplore and may not be used or reproduced without written permission.


12. Governing Law

These Terms & Conditions are governed by the laws of Finland and applicable European Union regulations.


13. Changes to These Terms

ScandiXplore reserves the right to update these Terms & Conditions at any time. Updated versions will be published on this page.


14. Contact Information

For questions regarding these Terms & Conditions, please contact:

ScandiXplore
Email: info@scandixplore.com